February 10
The Mindset of Mariano Rivera.
The other day I was at Mariano Rivera's house chatting with him, when I asked: “How do you do it? How are you so calm and collected in the big games?”
February 6
A Note to My Readers.
Thank you so much for reading the blog. We are currently making some structural changes to the blog and there might not be a new entry for a couple of...
February 5
Run TO Your Problems, Not Away From Them.
Phil Rizzuto was one of my first clients, back in the early days of Steiner Sports. I managed to book the Scooter for some store appearance. This was around 1989.
February 3
Auto-Pilot.
If you or your business were a hotel, what type of hotel would it be?The Ritz? The Four Seasons? Holiday Inn? Red Roof Inn?What is your brand supposed to mean, right from the start?
February 2
Steinerisms 2.
It’s not who you know. It’s not what you know. It’s what you know about who. -Jeffrey Berman If you use your head, you won’t have to use your feet....
January 31
“Focus on what you have and you’ll have more. Focus on what you don’t have, and you’ll have less.”
Things that I’m grateful for:
January 29
Customer Service: How Do You Know What You Don't Know?
Customer service is like singing. Everyone thinks they’re good at it. Few actually know what they’re doing.
January 28
What Is Winning For You?
In life, we all want to win. But we rarely stop and ask ourselves what winning means.
January 27
Blog Rebroadcast: There Are No Destinations. There is Only Transportation.
I think a lot of people confuse the concepts of destination and transportation. Life is a journey, and almost everything we do along the way is transportation.
